Once we have received your initial phone call or email, one of our directors will contact you to discuss your requirements in order to fully establish your training needs.
For in-house training courses, one of our directors will arrange to meet you at a convenient location (If appropriate). This will enable them to find out more about your company and its training requirements.
We may need to spend time with your company to familiarize ourselves with your products and processes to enable us to write a company specific training course.
Once the recommendations have been accepted and the Training solutions designed, these can be presented to you for final approval before the training is delivered.
Our curriculum—attended by 1,000s of business and technology professionals focuses on core management areas. Our Training courses are keys to establishing a common vocabulary.
To help you with your evaluation process we will provide you with course feedback. If requested, we can also provide feedback on individuals which can be used for their ongoing development.
As well as training, all our consultants are qualified coaches and can provide an in-depth coaching service. This will involve observation of your staff in the workplace with comprehensive feedback and coaching.
All of our in-house courses include a free, one-month email support system, whereby all participants can contact the training consultant that conducted the course, where available, or an alternative experienced consultant.